Palestrante e/ou Coordenador
Aquele que faz história no TDC

Fernando Baldin

Fernando Baldin
Quality S.A.

I have over 20 years working with ITSM solutions, specially related to improving service quality but without direct impact on budget limitations. WIth knowledge, experience, technology and the right team it is possible to deliver a better IT service within the organizations.

Certifications: ITIL Manager Certified V2, ITIL V3 Expert

Palestras deste(a) palestrante

Evento Trilha Data Palestra
TDC 2019 São Paulo TRILHA CUSTOMER SUCCESS 16/07/2019 O Poder das idéias para Revolucionar o Atendimento
TDC 2019 Florianópolis TRILHA CUSTOMER SUCCESS 27/04/2019 Atendimento como Solução para o seu BUG